Privacy Policy
Welcome to Misty Cake (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place orders for cake delivery services.
1. Information We Collect
We collect information that helps us process your orders and improve your experience:
a. Personal Information You Provide
- Name
- Email address
- Mobile number
- Delivery address
- Billing address
- Order details
- Payment details (processed via secure third-party gateways — we do not store full card information).
b. Automatically Collected Data
- IP address
- Browser type
- Device information
- Cookies and tracking data used to enhance your experience and secure the site.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order status, delivery updates, and support
- Personalize content and offers
- Improve our website and customer experience
- Send promotional offers if you opt in Misty Cake
3. Cookies and Tracking
We use cookies to:
- Remember items in your cart
- Maintain session information
- Analyze site usage to improve functionality You can disable cookies through your browser settings, though some features may not work properly without them.
4. Data Sharing
We do not sell or trade your personal information to outside parties. We share information only when:
- It’s necessary to complete your order (e.g., with payment processors or delivery partners)
- Required by law or to protect our rights
- With your consent
5. Third-Party Services
We may use trusted third-party services (e.g., payment gateways, analytics tools). Their use of your data is governed by their own policies.
6. Data Security
We implement industry-standard security measures (SSL encryption, restricted access) to protect your data. However, no system is 100% secure.
7. Your Rights
You can:
- Request access to your data
- Ask for corrections or deletion
- Opt out of marketing emails
8. Children’s Privacy
Our services are intended for users aged 13+. We do not knowingly collect data from children under 13.
9. Changes to the Policy
We may update this policy at any time. The updated version will be posted on our website with the revised effective date.
